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 New enclosure reduce defect rate to zero, saves company $50,000
For a radar detector manufacturer it was a matter of price and quality. The company was paying a premium price for a custom enclosure that had a 20% failure rate in production.
Making matters worse the enclosure was often late and damaged when it arrived on their docks. What the company wanted was a proactive supplier who delivered a quality product at a fair price.
What they found was System Connection. After an extensive review, the product’s packaging and internal configuration were identified as the primary causes for the shipping damage and product failures. New packaging designed and manufactured by System Connection, along with internal improvements made to the enclosure, quickly reduced the failure rate to zero - saving the company over $50,000 the first year alone. Inventory, warehousing, and delivery minimums headaches also disappeared with System Connection’s stock and release program which delivers product when they needed it, not when it is convenient for the supplier.
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